Is Windows 7 End of Life a Top Priority for Your MSP Business and Customers?

What Does Windows 7 “End of Life” Mean?

“End of Life” in the technology industry, is the date after which an application is no longer supported by the company who makes it. After Windows 7 EOL, you can continue to use the OS, but at your own risk.

New computer viruses and other malware are developed all the time and, without the security updates to fight them off, your data and your system are vulnerable.

Instead of using an old and unsupported operating system, MSPs are helping users upgrade to Microsoft’s most recent OS. Windows 10 is faster than Windows 7 and provides a number of other useful benefits. There are differences between the two interfaces but, as a Windows user, there are similarities which will help you get up to speed quickly. Windows 10 offers better performance, and will be supported by the help desk once Windows 7 EOL comes in January 2020.

What Windows 7 EOL Means for Users

Users should plan on upgrading their devices as soon as possible and be running Windows 10 before Windows 7 loses support. Key benefits include updates and security patches for devices to keep you protected from the bad guys, and new features and applications to keep you productive throughout the day.

The #1 reason to migrate from Windows 7 to Windows 10? Security.

If a new virus or vulnerability is found for Windows 7 after its EOL, Microsoft will not come out with a fix and you could be at risk of losing data on your PC or allowing a virus onto your network. Your data may be at risk and the “bad guys” could use your device to gather information stored on your PC such as credit cards numbers or other personal information that could lead to identity theft.

For businesses, consider using an IT professional like a Managed Service Provider to safely migrate your technology and information. They have the experience, knowledge, processes and tools to transition your technology from Windows 7.

What Windows 7 EOL Means for MSPs

Windows 7 EOL is an opportunity to capture more project work, and MSPs should be having these conversations regularly.

There is a huge opportunity in your current customer base. Customers need hardware and installation services.

All current customers should be upgraded immediately. If you haven’t discussed this during your quarterly business reviews (QBR), proactively reach out to them to discuss plans for Windows 7 EOL.

MSP Windows 7 EOL Checklist

  • Identify your current customers who still need upgraded
  • Call and email information they need to know
  • Setup an appointment to discuss plans
  • Work with your Master MSP for the processes, new orders and execution assistance
  • Confirm migration with customer and answer questions
  • Ask customer for referrals if they know any other businesses that need help
  • Setup next QBR with customer

For prospective new customers and leads, spread awareness through your marketing efforts that you’re helping other businesses with Windows 7, and you can help them too.