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(Cliff) responded promptly to my problem and followed up to be sure the problem was solved. He also taught me a neat trick about screengrabs while he was at it. Top notch!
VP Content & Exhibit Development
I have been working with Sequentur for the past several years. Sequentur provides all of our Citrix support as well as other IT network-related services. I am most pleased and happy with the level of expertise within the company, their responsiveness, and their ability to quickly resolve our issues. My entire IT Team has a great relationship with Sequentur. We are happy to be one of their clients.
Director IT Network Operations
Efficient & Professional
He was very efficient and professional. What made it nice is that as he was working on my email problem, he explained what he was doing so that I could understand it. I have worked with IT companies for almost 30 years and I have to say yours is the best. And James has been delightful to work with. Thank you all for your hard work and quick responses. I truly appreciate it.
I couldn’t ask for more
Sequentur has been a great fit for the variety of different infrastructures I have managed over the last 6 + years. They have been able to help with all of my critical infrastructure needs, whether requesting a top-down build or just simple questions! The staff has always been helpful and courteous along with excellent and quick communication! I couldn’t ask for anything more from a partner in this day and age!
Senior Manager of IT Operations
Our vCenter certificate expired which caused processes in XenApp to break as well. I put in a ticket with Sequentur this morning and Geoffrey had it resolved within a couple of hours.
James not only resolved the issue that I initially contacted Sequentur about – he also evaluated and made adjustments so that my current device could function more smoothly. He also made a great/cost-effective recommendation for how my current device could be upgraded to improve productivity. I really appreciate all of his help!