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Top IT Infrastructure Support Technologies for Scalability

At Sequentur we have seen that improper IT Infrastructure Support , rushing through process implementations, technology upgrades and new hire training can cause botched executions and unnecessary confusion. That’s why businesses must pursue a sustainable strategy that allows them to grow smarter, not just faster. Sustainability in business is all about being repeatable, adaptable and capable of scaling up and down as needed.

Sustainable scaling requires you to consider your people, processes and technologies. Having the right IT infrastructure support on your side can help you scale your business up or down with ease as well as empower people and processes.

But what technology should you consider introducing to your infrastructure to encourage flexible scaling? Keep reading to find out.

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Technologies to keep an eye on

Consider these IT infrastructure support technologies if you wish to take the path of scalability:

Training management

Deploy a learning management system that incorporates anti-phishing training and allows you to customize your learning modules.

Look for a solution with additional features such as:

  • Multiple languages (ideal for global teams)
  • Structured learning
  • Engagement documentation (helpful when you’re required to prove every learner’s training completion)
  • Automated reminders
  • Centralization of information (to ensure that critical training is not lost if crucial team members move on to other organizations)

IT documentation

Simply put, “IT Documentation” is a detailed description of how to execute a process, method, task, or program, and outlines the exact steps needed to do it efficiently. 

Poor documentation can lead to unanticipated downtime, operational and performance issues, and ultimately, revenue loss. It also results in countless hours of employee time wasted searching for information or guidance to solve simple IT problems.

IT processes must be optimized for performance, reliability and effectiveness to meet business expectations and security requirements. To achieve this goal, thorough and transparent documentation is required to ensure and maintain proper configurations and processes.

Make sure the solution has the following features:

Relationship mapping (link related items so that you have access to all the information you require)
Organized documentation
Safe password management
Enterprise-level security
Capability to integrate with existing technologies at your business

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Security awareness training

A one-time training program will not help your employees defend themselves against cyberthreats, nor will it help your company grow sustainably. Your employees require thorough and ongoing security awareness training to deal with the rapid changes happening around them.

Remember that the return on investment (ROI) on security awareness training manifests in better decision-making and employees who respond quickly to cyber threats, saving your company from data breaches, reputational damage and potentially costly lawsuits.

Through self-paced, short learning modules, every employee must be made aware that even minor errors can snowball into a nightmarish security disaster for the company.

Ongoing vulnerability scanning

Overlooking even one vulnerability could escalate into something severe. What’s more concerning is that, according to the IBM Cost of Data Breach report, it takes an average of 287 days to detect and contain a data breach.

Continuous vulnerability scanning can assist you in detecting and remediating vulnerabilities while freeing up your team’s time to focus on other tasks.

Vulnerability scanning that focuses on point-in-time reporting can only help your business up to a point since it can’t detect evolving vulnerabilities. Instead, try continuous vulnerability scanning that is capable of detecting network vulnerabilities as soon as they appear.

Cloud storage solutions

Lastly, we would be remiss if we were to end a list of scalability solutions without mentioning the cloud.

Cloud storage is a computing model that stores data on the internet through a cloud computing provider such as Microsoft Azure who manages and operates data storage as a service. It’s delivered on demand with just-in-time capacity and costs and eliminates the cost and maintenance headaches of buying and managing your own data storage infrastructure.

This translates to high scalability as you can increase or decrease your data capacity on demand as your needs change over time.

Collaborate for success

It’s easier said than done to find and implement the right IT infrastructure support technologies to help your business scale sustainably. You’ll need to put in a lot of time and effort up front to implement these long-term cost and time saving strategies.

That’s why working with an expert partner like Sequentur with in-depth knowledge and expertise to provide IT infrastructure support on your journey is ideal. We already know what works and how to adapt available technology solutions to best suit the unique needs of your business.

We may be the right partner for you based on our years of experience in dealing with these matters. To find out more, contact us today for a no-obligation consultation.